Privacy Policy

Last updated: July 7, 2025

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, and role (admin/employee)
• Store Information: Store name, address, phone number, and business details
• Authentication Data: Login credentials and authentication tokens

1.2 Business Data

We collect business-related data that you input into the App:

• Inventory Data: Product names, descriptions, quantities, prices, barcodes, and categories
• Sales Data: Transaction records, customer information, and sales history
• Employee Data: Employee names, roles, and access permissions
• Analytics Data: Usage patterns, performance metrics, and app interactions

1.3 Technical Information

We automatically collect certain technical information:

• Device Information: Device type, operating system, and app version
• Usage Data: App features used, session duration, and interaction patterns
• Crash Reports: Error logs and performance data to improve app stability
• Network Information: Connection status and sync operations

2. How We Use Your Information

2.1 Primary Uses

• App Functionality: To provide inventory management, sales processing, and reporting features
• User Management: To manage user accounts, roles, and access permissions
• Data Synchronization: To sync data across devices and maintain data consistency
• Customer Support: To provide technical support and respond to inquiries

2.2 Improvement and Analytics

• App Improvement: To enhance app performance, fix bugs, and add new features
• Usage Analytics: To understand how the app is used and optimize user experience
• Performance Monitoring: To monitor app stability and identify issues

2.3 Legal and Security

• Compliance: To comply with legal obligations and regulatory requirements
• Security: To protect against fraud, abuse, and security threats
• Dispute Resolution: To resolve disputes and enforce our terms of service

3. How We Share Your Information

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the App:

• Cloud Services: Firebase (Google) for data storage and authentication
• Analytics: Firebase Analytics for usage insights
• Crash Reporting: Firebase Crashlytics for app stability monitoring
• Hosting: Cloud infrastructure providers for app hosting

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal proceedings or investigations

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

3.4 Your Consent

We will not share your personal information with third parties for marketing purposes without your explicit consent.

4. Data Security

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Authentication: Multi-factor authentication and secure login procedures
• Access Controls: Role-based access controls and permission management
• Regular Audits: Security audits and vulnerability assessments
• Data Backup: Regular backups with disaster recovery procedures

5. Data Retention

5.1 Retention Periods

• Account Data: Retained while your account is active and for 90 days after deletion
• Business Data: Retained according to your subscription plan and business needs
• Analytics Data: Retained for up to 2 years for app improvement purposes
• Crash Reports: Retained for up to 1 year for app stability monitoring

5.2 Data Deletion

You may request deletion of your data by contacting us. We will delete your data within 30 days of receiving your request, except where retention is required by law.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information

6.2 Communication Preferences

You can control how we communicate with you:

• Opt out of non-essential notifications
• Unsubscribe from marketing communications
• Update your contact preferences

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

8. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Access & Portability: Request a copy of your personal data in a portable format.
• Rectification: Correct inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal obligations.
• Restriction & Objection: Restrict or object to processing for marketing or analytics.
• Lodge a Complaint: Contact your local data protection authority.

To exercise these rights, contact us at balagopalmsd@gmail.com

9. CCPA Compliance (California, USA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Know & Access: Request disclosure of categories of personal data collected and shared.
• Deletion: Request deletion of personal information we hold, subject to exceptions.
• Opt-Out: Opt out of sale of personal information (we do not sell personal data).
• Non-Discrimination: You will not be discriminated against for exercising these rights.

Submit requests via balagopalmsd@gmail.com

10. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the App
• Sending you an email notification
• Displaying a notice in the App

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us